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Frequently Asked Questions
We've Got You
Bringit Luggage Delivery
For Travelers
For Affiliates
For Arrivals:
1. Request the service prior to your flight or immediately after landing via our webapp.
2. Upload your baggage claim ticket once issued.
3. Domestic flights (checked luggage): Simply walk out hands-free. We’ll pick up your bags from baggage claim.
4. International flights and carry-ons: Meet our staff inside the terminal, level 1, by the Starbucks. The column on the outside is 6A.
5. Choose your delivery method:
• Hotel delivery: We deliver to your hotel concierge. Important: Always use the name listed on the hotel reservation, even if it is different than the name used when booking on Bringit. Otherwise, a re-delivery fee of $20 will apply.
• Leave it with someone: Provide full details, address, time, and recipient's contact. Note: If the contact doesn't match or they’re unavailable, a re-delivery fee of $20 will apply.
6. Your luggage will be secured, and delivered under normal operating conditions within 4 hours or faster.
Real-time Notifications:
You’ll get updates every step of the way, pickup confirmation, real-time tracking, and proof of delivery right to your phone.
For Departures:
Book your departure service anytime with a minimum requirement of 4 hours before domestic flights or 6 hours before international flights.
Pickup Options:
• From Hotels: Leave your luggage at the concierge, upload the bag ticket, and pre-pay any related charges or tips if needed. We'll pick up your bags and meet inside the terminal, level 1, by the Starbucks. The column on the outside is 6A.
• From Airbnbs/Residences: Leave your bags in a designated spot (garage, entryway, etc.). Share the exact location and any access codes. (Confirm with your property manager that this is allowed. Bringit is not responsible for invalid codes.) We'll meet you at level 1, by the Starbucks.
• Direct Handoff: Prefer to meet us? Schedule a pickup time and hand your luggage directly to our courier.
• Leave it with Someone: Share their address, contact info, and pickup time. If the recipient info doesn't match or they’re unavailable, a $20 re-delivery fee applies.
Real-time Notifications:
You’ll get updates every step of the way, pickup confirmation, real-time tracking, and proof of delivery right to your phone.
Best practice is to book your service after your flight and accommodations are reserved. Or you can book:
• Arrivals: Book any time before or right after landing.
• Departures: Book at least 4 hours (domestic) or 6 hours (international) before your flight.
• Arrivals: Book any time before or right after landing.
• Departures: Book at least 4 hours (domestic) or 6 hours (international) before your flight.
Yes, you can. Here are the guidelines:
Arrivals:
• We provide service for flights landing between 7:00 am to 5:00 pm MT
• Book any time before or immediately after landing.
Departures:
• Our service starts at 7:00 am and ends at 9:00 pm MT.
• Book at least 4 hours (domestic) or 6 hours (international) before your flight.
For flights outside of our operating hours, please chose the "Store and Deliver Next-Day" option in the booking system. We will pick up your luggage at the airport, hotel, Airbnb, or residence, store it, and meet you in the morning.
Airport, hotels, Airbnbs, residences, or selected local addresses.
Bringit makes luggage delivery simple for both arrivals and departures at Salt Lake City International Airport (SLC).
For arrivals, after your flight lands we retrieve your luggage from baggage claim using your baggage claim ticket and a description or photo of your bag. We then deliver your luggage directly to your hotel, Airbnb, home, or destination in Salt Lake City or Park City.
For departures, we can pick up your luggage from your hotel, Airbnb, home, or another location, store it if needed, and deliver it to Salt Lake City International Airport before your flight.
Yes, as a same-day luggage concierge service, we can pick up your bags from baggage claim, store them if needed, and deliver them to your hotel, Airbnb, or home.
Yes, we provide luggage storage along with delivery. This means you don’t have to carve out time to drop off or pick up your bags.
In many cases, yes. Bringit aims to deliver luggage as quickly as possible, and deliveries can often be completed sooner than the standard 4-hour window depending on demand, location, and traffic.
Because Bringit is an on-demand, same-day luggage delivery service operating at Salt Lake City International Airport, we work to match your luggage with the next available driver so it can be delivered quickly to your hotel, Airbnb, home, or other destination in Salt Lake City or Park City.
If you need expedited delivery, please complete the form via our "Special Requirements"(https://www.bringit.cool/special-requirements) page. A team member will contact you ASAP to discuss your requirements.
If you need expedited delivery, please complete the form via our "Special Requirements"(https://www.bringit.cool/special-requirements) page. A team member will contact you ASAP to discuss your requirements.
Conditions considered 'not normal' include traffic accidents, extreme weather (Mother Nature), or airline delays.
1. The "Early Arrival" or "Late Departure" Traveler
2. Families and Large Groups
3. Skiers and Adventure Athletes
4. Business Professionals
5. Anyone who does not like to deal with luggage
Starting in Salt Lake City (SLC) in 2026 — with plans to expand to more airports soon.
You can book our service in two ways: through our booking system or through our Special Requirements page.
Yes. Bringit can deliver luggage directly from Salt Lake City International Airport (SLC) to Park City and Deer Valley.
After your flight lands, we can pick up your bags from baggage claim and deliver them to your hotel, Airbnb, residence, or ski resort in Park City.
We will need your baggage claim ticket and a photo or description of your bag so we can retrieve it from baggage claim on your behalf.
This allows travelers to skip carrying luggage, avoid waiting at baggage claim, and head straight to the mountains or start exploring Utah.
Book now, in advance or the day of your travel.(https://booking.bringittravel.com/booking)
Yes, we can pick up your luggage from your hotel, Airbnb, home, or another location, store it if needed, and deliver it to Salt Lake City International Airport before your flight.
Book now, in advance or the day of your travel.(https://booking.bringittravel.com/booking)
Yes. We can schedule delivery so your luggage arrives around your check-in time.
Bringit is a same-day luggage pickup, storage, and delivery service in Salt Lake City and Park City. We can pick up your luggage directly from Salt Lake City International Airport (SLC), your hotel, Airbnb, home, or other local locations.
For arriving travelers, we pick up your luggage from baggage claim at Salt Lake City International Airport and deliver it to your hotel, Airbnb, or residence.
For departing travelers, we can pick up your luggage in Salt Lake City or Park City, store it if needed, and deliver it to Salt Lake City International Airport before your flight.
Bringit allows travelers to skip baggage claim, store luggage during the day, and enjoy Salt Lake City or Park City without carrying bags.
You can book in advance or the same day through our web app.(https://booking.bringittravel.com/booking)
Travelers looking for affordable luggage storage in Salt Lake City often find that traditional storage options require dropping off and picking up bags at a specific location. While this may appear cheaper at first, it often means paying for extra Uber rides, taxis, or spending time walking across the city to retrieve your luggage later.
Bringit offers a different option by combining luggage storage with pickup and delivery. We can pick up your bags from Salt Lake City International Airport (SLC), your hotel, Airbnb, or locations in Salt Lake City or Park City, store them if needed, and deliver them directly to your next destination or the airport before your flight.
When you factor in the cost of transportation, time, and convenience, combining storage with delivery can often be the same price or even more affordable than traditional luggage storage options.
Most importantly, Bringit helps travelers get their time back so they can explore Salt Lake City, enjoy Park City, or go straight to their next activity without carrying luggage around.
You can book in advance or the same day through our web app.(https://booking.bringittravel.com/booking)
Many travelers arriving at Salt Lake City International Airport (SLC) look for luggage storage when they have an early arrival, a late flight, or time to explore before hotel check-in.
One challenge is that Salt Lake City Airport does not currently offer public luggage lockers or baggage storage inside the terminal, so travelers often have to leave the airport and find storage somewhere in the city.
Bringit provides a more convenient option.
Bringit is a same-day luggage pickup, storage, and delivery service operating at Salt Lake City International Airport.
For arriving travelers, we can pick up your luggage directly from baggage claim and store it if needed before delivering it to your hotel, Airbnb, home, or ski resort.
For departing travelers, we can pick up your luggage anywhere in Salt Lake City or Park City, store it during the day if needed, and deliver it to Salt Lake City International Airport before your flight.
This allows travelers to skip baggage claim, avoid carrying bags around the city, and enjoy Salt Lake City or Park City hands-free.
You can book in advance or the same day through our web app.(https://booking.bringittravel.com/booking)
Many travelers arriving at Salt Lake City International Airport (SLC) look for luggage storage when they have an early arrival, a late flight, or time to explore before hotel check-in.
One challenge is that Salt Lake City Airport does not currently offer public luggage lockers or baggage storage inside the terminal, so travelers often have to leave the airport and find storage somewhere in the city.
Bringit provides a more convenient option.
Bringit is a same-day luggage pickup, storage, and delivery service operating at Salt Lake City International Airport.
For arriving travelers, we can pick up your luggage directly from baggage claim and store it if needed before delivering it to your hotel, Airbnb, home, or ski resort.
For departing travelers, we can pick up your luggage anywhere in Salt Lake City or Park City, store it during the day if needed, and deliver it to Salt Lake City International Airport before your flight.
This allows travelers to skip baggage claim, avoid carrying bags around the city, and enjoy Salt Lake City or Park City hands-free.
You can book in advance or the same day through our web app.(https://booking.bringittravel.com/booking)
Bringit picks up luggage from baggage claim and delivers it to your hotel or Airbnb.
You can book in advance or the same day through our web app.(https://booking.bringittravel.com/booking)
We just need your baggage claim ticket, a picture and description of your bag.
If you have an international phone number, please complete our form on our "https://www.bringit.cool/special-requirements"(https://www.bringit.cool/special-requirements) page.
Yes, we understand not wanting to drag your luggage around Salt Lake City. You can book a service (https://booking.bringittravel.com/booking)while you're on your flight or right when you land.
Yes. Bringit can deliver luggage and ski gear directly from Salt Lake City International Airport (SLC) to Park City. After your flight lands, we can pick up your bags from baggage claim and deliver them to your hotel, Airbnb, residence, or ski resort in Park City.
You can book a service in advance or the day of. (https://booking.bringittravel.com/booking)
At Bringit, we track your flight in real-time, so we usually know about the change before you even step off the plane. Here is our protocol:
1. If your flight is delayed
• Arrivals: Don’t worry! We monitor your arrival time. Our couriers will adjust their pickup schedule automatically to match your new landing time. You don’t need to do a thing.
• Departures: If your flight is delayed and you’ve already handed off your bags, we will still meet you at the airport at your originally scheduled time (or a newly coordinated time) to ensure you have your luggage for check-in.
2. If your flight is canceled
• Communication is key: Please contact us @ hello@bringit.cool as soon as you receive a cancellation notice.
• Rerouted Flights: If you are moved to a different flight number or a different day, we can update your booking at no extra charge, provided you notify us at least 4 hours before the original service time.
• Full Cancellations: If you decide not to travel at all due to the cancellation, you can cancel your Bringit booking. Please email us at hello@bringit.cool with your order number, reason for cancellation. Our team will follow up with the next steps.
Your booking includes delivery within a 30-mile radius of the Salt Lake City International Airport. This includes Downtown Salt Lake City, Sugar House, University of Utah, Sandy, Cottonwood Canyons (Brighton, Solitude, Snowbird, Alta), Kimble Junction, and Deer Valley and Park City resorts. It's just $1 per extra mile; easy math, no surprises to access areas of East Village Park City or beyond. We're expanding soon to additional airports nationwide.
Not always. Many deliveries are contactless. We’ll confirm drop-off instructions during your booking and update you via SMS if courier meet-up is requested.
Yes, the majority of hotels allow guests to store luggage before check-in. However, you still need to go to the hotel, drop off your bags, and often wait in line at the front desk.
The value of Bringit is that it allows you to skip that step entirely. Instead of stopping to drop off your luggage, you can go directly to your event, meeting, activity, or destination while we deliver your bags to your hotel, Airbnb, or home.
This saves you time and lets you enjoy your day without worrying about your luggage.
$37 covers up to 2 bags.
$10 for each extra bag.
$15 for sport equipment or non-standard items.
30 miles radius from the Salt Lake International Airport; $1 per extra mile.
If penalizations happens; it will be added to the final cost. Ex. wrong address, wrong name under the hotel reservation, etc.
Yes, a $1 per mile fee applies beyond the 30-mile service radius from Salt Lake City International Airport.
Yes, we provide real-time tracking, SMS updates, and proof of delivery straight to your phone. You can also track your luggage via our web app under your profile.
Yes. We use secure tracking and trained staff with body cameras. We maintain rigorous, industry, and moral standards, so you can travel stress-free, at least from luggage.
Many travelers arriving at Salt Lake City International Airport (SLC) look for luggage storage when they have an early arrival, a late flight, or time to explore before hotel check-in.
One challenge is that Salt Lake City Airport does not currently offer public luggage lockers or baggage storage inside the terminal, so travelers often have to leave the airport and find storage somewhere in the city.
Bringit provides a more convenient option.
Bringit is a same-day luggage pickup, storage, and delivery service operating at Salt Lake City International Airport.
For arriving travelers, we can pick up your luggage directly from baggage claim and store it if needed before delivering it to your hotel, Airbnb, home, or ski resort.
For departing travelers, we can pick up your luggage anywhere in Salt Lake City or Park City, store it during the day if needed, and deliver it to Salt Lake City International Airport before your flight.
This allows travelers to skip baggage claim, avoid carrying bags around the city, and enjoy Salt Lake City or Park City hands-free.
You can book in advance or the same day through our web app.(https://booking.bringittravel.com/booking)
Bringit is a same-day luggage pickup, storage, and delivery service operating at Salt Lake City International Airport.
For arriving travelers, we can pick up your luggage directly from baggage claim or your carry on and store it if needed before delivering it to your hotel, Airbnb, Vrbo, home, or ski resort.
You can book in advance or the same day through our web app.(https://booking.bringittravel.com/booking)
Bringit offers a different option by combining luggage storage with pickup and delivery.
When you factor in the cost of transportation, time, and convenience, combining storage with delivery can often be the same price or even more affordable than traditional luggage storage options.
For delivery outside of the airport, please see our form via "Special Requirements"(https://www.bringit.cool/special-requirements) page.
Bringit operates an internal luggage protection program. A portion of each transaction contributes to a reserve fund. Users may opt to purchase additional third-party insurance independently.
• Base coverage: up to $500 per bag
• Maximum coverage: $1,000 per user per service
Users may purchase third-party insurance independently.
Absolutely. We deliver luggage, ski gear, and snowboards to hotels and lodges in Park City, Deer Valley, East Village and nearby mountain destinations.
Absolutely, we deliver luggage strollers and car seats. When booking your service, please pick oversized luggage.
Oversized items are $15 per item.
We’ll expedite your luggage to your next destination and provide coverage up to $1,000.
Many travelers arrive in Salt Lake City before their Airbnb check-in time, which can leave a gap where they need a place to store their luggage. Some guests try to ask their Airbnb host for early drop-off, but this is not always possible if the property is still being cleaned or prepared for the next guest.
Bringit offers a convenient solution. We can pick up your luggage from Salt Lake City International Airport (SLC) or another location, store it if needed, and deliver it directly to your Airbnb when check-in is available.
This allows you to explore Salt Lake City, go to meetings, or start your vacation without carrying your bags around the city.
To ensure safe and reliable delivery, each item must:
• Weigh no more than 70 lbs (32 kg)
• Measure no more than 62 linear inches (length + width + height)
• Items like skis or golf clubs must be in travel cases and disclosed during booking.)
We do not accept oversized trunks, furniture, industrial cases, or irregularly shaped items that cannot be safely transported or stored.
If you're unsure, feel free to message us before booking at hello@bringit.cool.(undefined) We’re happy to help!
Bringit is designed to handle standard travel luggage, but there are a few important rules to keep in mind:
✅ Permitted Items:
• Clothes, shoes, toiletries, travel accessories
• Sports gear (like skis or golf clubs), if properly packed
• Laptops and electronics (though we recommend carrying these with you)
❌ Not Allowed:
• Cash, jewelry, or other valuables
• Fragile or perishable items (glassware, food, etc.)
• Hazardous materials (flammables, chemicals, batteries not installed in devices)
• Weapons, firearms, explosives, or illegal substances
• Live animals or plants
• Items prohibited by TSA or airline regulations
Bringit does not inspect the contents of your luggage. However, by using our service, you agree to comply with our prohibited items policy. If prohibited items are discovered or suspected, we may suspend service and involve the appropriate authorities if needed.
If you’re unsure whether an item is allowed, email us at hello@bringit.cool ()before booking.
Bringit will handle:
✅ Manual wheelchairs (foldable or rigid)
✅ Walkers, rollators, crutches, canes
✅ Mobility aids transported as checked luggage only
Bringit will not handle:
❌ Powered wheelchairs
❌ Non-folding wheelchairs
Bringit does not inspect the contents of your luggage. However, by using our service, you agree to comply with our prohibited items policy. If prohibited items are discovered or suspected, we may suspend service and involve the appropriate authorities if needed.
If you’re unsure whether an item is allowed, email us at hello@bringit.cool (undefined)before booking.
Yes.
Our team wears body cameras to document the condition of your luggage from pickup to delivery. If your luggage is damaged, you have 24 hours to file a claim at hello@bringit.cool. Please include your order number, name, a description of the damage, and photos. We will review the information and get back to you if we have questions or once we have a final outcome.
We will contact you immediately and notify the airline that your luggage was not found at baggage claim. Our team will work with all parties involved to determine the best path forward. If our services are no longer required due to the missing luggage, a refund will be issued.
Please submit refund requests to our customer service team. Include your order details and the reason for the return. We will review your submission and contact you to finalize the process.
Bringit is a same-day luggage pickup, storage, and delivery service in Salt Lake City and Park City. We can pick up your luggage directly from Salt Lake City International Airport (SLC), your hotel, Airbnb, home, or other local locations.
For arriving travelers, we pick up your luggage from baggage claim at Salt Lake City International Airport and deliver it to your hotel, Airbnb, or residence.
For departing travelers, we can pick up your luggage in Salt Lake City or Park City, store it if needed, and deliver it to Salt Lake City International Airport before your flight.
Cancellations or changes must be made at least 4 hours prior to scheduled service to avoid a $20 fee. If cancellation is made after pick up, the full service may be charged.
Also, to compete a Bringit service, we require customers to upload their baggage claim ticket after checking in at the airport. If the customer does not upload the info of their luggage, after the third SMS reminder, the order will be cancelled and will charge $20 and refund the remaining balance.
Bringit is an on-demand service. For handoffs at the Airport, the meeting point is at 3920 W Terminal Dr, Level 1, Column 6A (near Starbucks, inside the terminal).
Custom request
Please use our Special Requirements Form so our team can coordinate your service needs.
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